DRIVE

Drive with confidence

Pick N Drop is built to protect drivers. From company-provided AI dash cams to 24/7 incident support, safety is designed into every trip so you can focus on the road and your earnings.

Designed for driver protection

We invest directly in technology, support, and safeguards so drivers are protected before, during, and after every trip.

We provide the dash cam

Pick N Drop supplies every active driver with a Zonar AI-powered dash cam — fully paid for by us. You don’t need to buy or install your own safety equipment.

AI-backed evidence

Smart detection and secure recording help create unbiased evidence if incidents, disputes, or false reports arise.

Support when it matters

Our safety team is available 24/7 to help guide drivers through incidents and next steps.

Driver safety features

Tools and systems designed to reduce risk, protect your reputation, and give peace of mind on every trip.

Company-provided AI dash cam

Every active Pick N Drop driver is provided with a Zonar AI-powered dash cam at no cost. We purchase, configure, and support the device to help protect drivers on every trip.

AI-powered incident detection

Zonar’s AI technology can automatically detect collisions, harsh braking, and unsafe events, helping create an objective record when incidents occur.

Front-road & cabin coverage

The dash cam captures road-facing and in-cabin footage (where permitted by law) to protect drivers against false claims, disputes, and unsafe behavior.

Secure video storage

Footage is securely stored and only accessed for safety reviews, disputes, or legal requests in accordance with privacy laws.

24/7 incident response support

If something goes wrong, our trained safety team is available around the clock to help guide next steps and escalate when needed.

GPS trip tracking

Every trip is tracked from start to finish, creating an additional layer of protection and accountability.

Verify your ride (PIN)

Optional 4-digit pickup PIN ensures the correct rider enters your vehicle before the trip starts.

Anonymous communication

Calls and messages are routed through the app so personal phone numbers remain private.

Driving hour limits

To reduce fatigue risk, drivers may be required to take breaks after reaching maximum driving time based on local regulations.

2-way ratings

Drivers and riders rate each other after trips, helping us identify unsafe behavior and protect the community.

Certain features and recording capabilities may vary by region and local law.

Protecting our driver community

Our Community Guidelines and safety systems exist to protect drivers first. Repeated unsafe behavior by riders may result in removal from the platform.

Review Community Guidelines