Company-provided AI dash cams
Every Pick N Drop driver is equipped with a company-provided, AI-powered Zonar dash cam. These devices help document trips and protect both riders and drivers.
RIDE
Ride with confidence
Pick N Drop is built with rider safety at its core. From company-provided AI dash cams in every vehicle to secure trip recording and thorough driver screening, we’re committed to helping you move safely and with confidence.
Designing a safer ride
Every trip is recorded
All Pick N Drop vehicles are equipped with AI-powered dash cams that help document trips and support safety, accountability, and incident review.
Drivers you can trust
Drivers must complete background checks and identity verification before they are allowed to accept rides on the platform.
Always connected
GPS tracking, trip sharing, and emergency access ensure help is available whenever you need it.
Inclusive community standards
Our Community Guidelines promote respectful behavior and allow us to take action against unsafe or abusive conduct.
Safety features are built into the experience — so you get home after a late night, can share your ride with loved ones, and know support is available if something unexpected happens.
Rider safety features
Technology, policies, and support designed to protect you before, during, and after every ride.
Trip recording & secure footage retention
Trip footage is securely stored and retained to support safety reviews, dispute resolution, and lawful requests, in accordance with privacy regulations.
Thorough driver background checks
All drivers must pass background screenings before driving on the platform, with additional verification steps applied where required by law.
Real-time driver verification
Drivers may be periodically asked to confirm their identity to help prevent account sharing and unauthorized access.
Safety risk evaluation
Real-time signals can identify potentially risky trips and apply additional safeguards or review when necessary.
Verify your ride (PIN)
Optional 4-digit pickup PIN helps ensure you’re entering the correct vehicle before the trip begins.
Learn more →Anonymous calls & messaging
Communicate with your driver through the app without exposing personal phone numbers.
Safety Center
Access key safety tools in one place before, during, and after your ride.
Visit Safety Center →GPS tracking
Every ride is tracked from start to finish, creating an additional layer of accountability.
Share my ride
Let trusted contacts follow your route and receive arrival notifications in real time.
Emergency assistance
Quick access to emergency options with trip and location details available when needed.
24/7 incident support
Specially trained safety support teams are available around the clock.
Insurance during trips
Coverage options may apply during active trips depending on region and local requirements.
Learn more →Audio recording (optional)
Optional encrypted audio recording can be enabled and shared with safety reports where legally supported.
Certain features, recording capabilities, and coverage may vary by region and applicable law.
Strengthening our community
Our Community Guidelines help keep Pick N Drop safe and respectful. Repeated violations may result in removal from the platform.