LEGAL

Privacy Policy

Your privacy is important to us. Learn how we handle your data.

Last Updated: January 2025

1. Introduction

Welcome to Pick N Drop. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share information about you when you use our website, mobile app, and services.

2. Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, payment method, and other information you choose to provide.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including to:

  • Process payments and facilitate rides and deliveries.
  • Send receipts and support communications.
  • Verify your identity and maintain account security.
  • Improve our services and develop new features.

4. Sharing of Information

We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:

  • With drivers and delivery partners to enable them to provide the services you request.
  • With the public if you submit content to a public forum, such as blog comments or social media posts.
  • With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our API.

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@pickndrop.ca.